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Strategic AI Adoption in Talent Acquisition Today: Overcoming Barriers and Unveiling Future Possibilities

Horak, S.; Freiberg, T.; Bonchev, B.; Eger, M. (2024). Strategic AI Adoption in Talent Acquisition Today: Overcoming Barriers and Unveiling Future Possibilities, Mercer White Papers, Mercer, New York.

Abstract
We examine the state of artificial intelligence (AI) adoption within the Talent Acquisition (TA) function, based on a survey with HR leaders (n=477) across various organizations and industries. Our field data revealed that AI adoption within the TA function is not as pronounced and advanced as some recent reports might suggest. In fact, most organizations do not fully leverage AI in TA. We discuss the barri ers and challenges to AI adoption in TA, propose solutions, and present ideas on how AI can enhance TA and its broader post-hiring context of managing people and culture in organizations. Beyond chat bots and virtual assistants, we develop four visions of the future frontiers of AI in TA.

Keywords
Talent Acquisition, Strategy, Artificial Intelligence, Leadership, Human Resource Management, AI Recruitment, HR Technology, People & Culture, Technology Skills.


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