Strategic AI Adoption in Talent Acquisition Today: Overcoming Barriers and Unveiling Future Possibilities
Horak, S.; Freiberg, T.; Bonchev, B.; Eger, M. (2024). Strategic AI Adoption in
Talent Acquisition Today: Overcoming Barriers and Unveiling Future
Possibilities, Mercer White Papers, Mercer, New York.
DOI: 10.13140/RG.2.2.13923.77608
Abstract
We examine the state of artificial intelligence (AI) adoption within the Talent
Acquisition (TA) function, based on a survey with HR leaders (n=477) across
various organizations and industries. Our field data revealed that AI adoption
within the TA function is not as pronounced and advanced as some recent reports
might suggest. In fact, most organizations do not fully leverage AI in TA. We
discuss the barri ers and challenges to AI adoption in TA, propose solutions,
and present ideas on how AI can enhance TA and its broader post-hiring context
of managing people and culture in organizations. Beyond chat bots and virtual
assistants, we develop four visions of the future frontiers of AI in TA.
Keywords
Talent Acquisition, Strategy, Artificial Intelligence, Leadership, Human
Resource Management, AI Recruitment, HR Technology, People & Culture, Technology
Skills.