Blackboard Support

MySJU Blackboard Supported Browsers

Browser Supported Desktop* Browser Version
Chrome** 36+
Edge** 20+
Firefox 31+
Internet Explorer 11+ (Windows only)
Safari 6+ (Mac OS only)

** Google Chrome versions 42+ and Microsoft Edge do not support NPAPI-type plug-ins, including Java plug-ins and many media browser plug-ins. Blackboard doesn't support these browsers for use with the Virtual Classroom and Lightweight Chat tools, the multiple-file upload interface, or embedded media that require NPAPI plug-ins for viewing.

Forgot Your Password?

Your Blackboard username is your email address without "@stjohns.edu" and your password is the same as your 6-digit UIS password / PIN. Please remember that both UIS, MySJU and Blackboard share the same passwords. Allow for 5-15 minutes for the password change to be effective before logging into Blackboard. Please do NOT change your password / PIN more than once in a given day.

If you still need assistance, please call the St. John's University Helpdesk at 718-990-5000.